What our Customers say...


I think you guys are great. Thank you for your services.

Brian and Javier were friendly, courteous and helpful.

Javier is very courteous and knows what he is doing. He came after hours and stayed till all work was completed. Great Job!

Very courteous.

Well done!

Randy was so happy with our technicians, he said "Give both guys a raise"

Thank you!  They were very kind and considerate, made the process easier.

The firm acted rapidly and very professionally to prevent further damage to my condo.  I give them an A++.  They could not have done better. 

They were perfectly kind to me and were also very professional in all ways.

"Call Larry if you want it done right!  Excellent customer service and highly professional work.  No matter the mess these folks will make it "Like it never even happened."

"Wonderful Company to Work With!  From the office staff and coordinators to the project managers and work crew, everyone was very prompt, responsive, professional and kind.  They did everything they could to help me out and keep costs down as much as possible.  I definitely recommend them!"

We appreciated such prompt and courteous service! Great Job!

We discovered a soaked carpet in one of our buildings and called SERVPRO of Ozaukee County. They came right out on a Saturday and extracted water and set up machines for drying. By Monday everything was dry. Thank you for a job well done.

Everything looks great!

I have never seen such fast service. I just got over the flu and the carpet needed to be cleaned right away. They came out within the hour and did a fantastic job. Thank you very much.

The water went from the second floor to the basement and made a real mess. Their team had a bilingual crew member, Javier, who translated everything to make sure I understood. They did a great job and I would definitely recommend them!

When asked what recommendations they would make to improve SERVPRO of Ozaukee County's performance the customer wrote, "NONE." A perfect score of 10 out of 10.

I would like to express my appreciation to SERVPRO of Ozaukee County. I worked with them for a couple of months and they were very professional and efficient. They called me several times to check if the work was satisfactory and if I had any questions. They always informed me of what they would be doing next and they worked around my schedule. I would recommend SERVPRO of Ozaukee County to anyone who would be in the need of their services.

They did a very professional job. Keep up the good work.

Brenda had sewage back up in two of her showers and the hallway while her husband was out of town. She had concerns about odors and possible staining of her floors. When we finished cleaning up the sewage from all the areas, Brenda was extremely happy with our results and she gave us a perfect 10 out of 10 rating in every category.

They have done a great job and stayed in touch. I've been in the landscape and nursery business since 1946 and recognize great people when I see them. Thank you!!! All 10s from me.

The Ozaukee County SERVPRO team were rapid in their response and exceptionally helpful in a time of distress. They sacrificed evening and weekend hours to address our needs.

A perfect 10 out of 10 score on our Certificate of Satisfaction form.