From Water Loss to Rebuild
About a year ago, Bill and Jan Callaway, the owners of SERVPRO of Ozaukee County, had a major water loss in their Mequon home from a faucet that was left on all night. The water ran down from the Master Bathroom upstairs, to the Family Room and Kitchen one floor below.
The ceiling in the Family Room was collapsing when the owner found the water loss in the morning. They immediately called the team at SERVPRO of Ozaukee County who came out to the house for an inspection. When the crew arrived, they determined that the ceiling would have to be removed and the flooring below which was ruined would have to be removed. Because of the tremendous amount of water, they spent two days removing the ceiling and the floor. They continued to dry the structure for another two or three days. Once the ceiling and flooring were removed drying went significantly faster.
An air scrubber was used to cut down on the dust in the air from the removal of the drywall. Dehumidifiers and large fans were used to dry the structure. After everything was dry the Production Manager had a drywall team put in new drywall, a painting team paint the new drywall and adjoining walls, and a flooring team put in new floors.
As owners we were bursting with pride at how well our SERVPRO of Ozaukee team did on our water loss and rebuild. Even if I weren't the owner, I would be singing their praises and recommending them for water losses. Thank you team for a job well done!